CUSTOMER SERVICE

 DELIVERY AND RETURNS

Shipping & Delivery
We have options of delivery at the checkout including 3-5 working days, 1-2 working days, next day delivery and same day delivery.  Please note the order needs to be placed before 1130am to have next day or same day delivery. 
Returns & Replacements
If some reason you wish to return your order or make a replacement please email us at info@funantics.com.sg.  For refunds as long as no signs of wear, soiling or damage then you will be entitled to a full refund.  For hygiene reasons items such as make up, eyelashes, hosiery, underwear and masks are not able to be returned.  To make a return or exchange contact needs to be made within 14 days of receipt of the goods.   We will provide you with a returns or exchange number and the address to deliver the item or items back to.  We advise using a 'signed or tracked' service.  We can only issue the exchange item or refund once the item or items have been received and free of wear, soiling or damage. 
Ordering
Please make your orders through the website.  If you are having any troubles ordering an product please call 6255 5250 or email info@funantics.com.sg so we can help you straight away
Payment & Pricing
Payment can be via paypal using your credit card or if you would prefer to make a bank transfer please be in touch via info@funantics.com.sg and we can email you an invoice to make your order via bank transfer. We are aiming to keep our pricing as competitive as possible therefore please let us know if you find one of our items cheaper somewhere else.
Viewing Orders
You can view your orders and shipping status by logging into our website with the details you used for registering with us. 
Updating Account Information
If you need to update any account information please go to the website and log in with the details you used for registering with us. 
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